Our customers who ordered from us last year were invited to share their experiences of using Gilt Edged. In total 581 of our customers took part in the survey and if you were one of them, we thank you for your input.

Our annual Customer Satisfaction score is based upon the following survey questions: Did you find your Administration Contact helpful? Did you find your Sales Executive helpful? Did we meet your expectations in services levels? and Did our product meet your expectations? An answer of excellent or standard is considered as the customer being satisfied with their experience unless specific comments were made to indicate this is not the case.

The figures published here illustrate our customer service levels and any questions asked for marketing purposes have not been published.