Queries & Returns

Queries
If you have any queries relating to our products and services or queries regarding an order please contact us on. Please also contact the following if you are experiencing any technical problems placing an order on our website.

Telephone:  0800 074 0576 or +44 (0) 1604 671679 (from outside the UK)

Fax: 01604 671518

Email: consumersales@giltedged.co.uk

Returns
We hope that you will be delighted with your purchase, however if for any reason you are not satisfied you may feel it is necessary to return an item.

Personalised Goods - Unfortunately these cannot be returned unless they are faulty.

Unwanted Goods - If you return the product in a re-saleable condition within 14 days of the date that you received it, we will refund you the money that you paid for it. All you pay is the return postage of the goods. Please inform us by telephone or email if you wish to return the goods.

Telephone: 0800 074 0576

Email:  consumersales@giltedged.co.uk

Return Address:  Consumer Sales, Gilt Edged Promotions, Kings Park Road, Moulton Park, Northampton, NN3 6LL

Faulty Goods
If you receive a faulty item or a wrong item please contact us by phone or email and we will arrange for a refund or replacement.

Telephone:  0800 074 0576

Email: consumersales@giltedged.co.uk

Return Address:  Consumer Sales, Gilt Edged Promotions, Kings Park Road, Moulton Park, Northampton, NN3 6LL